Voice over Internet Protocol, also called VoIP, IP Telephony, or Internet Telephony, represents the latest in phone system technology.  VoIP is a phone service which connects to your existing high-speed Internet connection for the purpose of making and receiving phone calls. With a traditional landline, you use your phone to make calls over the copper wires running over telephone poles and buried into the ground. 

VoIP had been heralded as the next ‘killer application’ since it came onto the scene in the mid-90’s, but issues with voice quality and complicated, expensive hardware prevented the technology from being widely adopted until recently. Now voice quality is on par with traditional landlines, and hardware costs are more reasonable. 

According to industry analysts, worldwide revenues for business-class IP phone systems were 10 billion dollars in 2008, and up to one-half of all voice traffic will be routed by IP systems.  As mentioned above, call quality has improved dramatically, technology has become less expensive, and business adoption has started to grow. Still, VoIP technology is not the right solution for every company.  The more informed you are regarding the benefits and potential drawbacks of VoIP technology, the better able you will be to determine whether VoIP is the right solution for your company’s needs. This guide to VoIP Systems is designed to provide you with the basic information you need to help find a VoIP system and provider that best meets your business needs.

View 9 Page Comprehensive Guide to Voice over IP (VoIP) phones

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