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Guide to Office Relocation - Part 5

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Additional Tips on Selecting a Moving Company

Research all of the contact information for the company including name, physical address (no PO Boxes), and any other names they do business under. If you find more than one firm at the same address, that is a definite red flag.

Also determine how long the company has been in business. Many corporate movers have been doing business for many years so it’s a good idea to work with companies that have been around for at least five years. It also a doesn’t hurt to find out how long they’ve been operating under the current ownership and management structure.

Check to see the company is properly licensed. Properly licensed interstate moving companies will have both a DOT number and a MC number from the Federal Motor Carrier Safety Administration. You can verify these numbers  at Intrastate movers aren’t subject to the same regulations, but most states have their own licensing requirements you should check.

Check for Insurance Coverage

Inquire about the company’s insurance coverage - what’s covered and for how much. They should carry insurance that covers your materials while in transit, as well as any damage the movers cause to your old or new properties. While all movers are required to have basic insurance, be sure to check into the limits on their coverage, and consider paying extra for additional insurance if you think you need it. Also make sure they carry current workers’ compensation coverage because if they don’t, you may be liable for any injuries their workers receive.

Note: You can also call FMCSA’s Safety Violation and Consumer Complaints hotline at (888) 368-7238. It’s free, available 24/7 and you can check the complaint history of any interstate mover.

Get Reliable Recommendations

Get reliable recommendations - You must check out potential movers through objective sources like the BBB or your state’s Department of Transportation. A reputable commercial moving company will be listed with both these agencies. Don’t just jump at the lowest price - you need to investigate the estimate to find out if it’s realistic. As they say, if it sounds too good to be true, it usually is.

Get at least three estimates from commercial movers. This will allow you to make a fair, objective comparison. Compare apples to apples. Break down each mover’s estimate into parts and compare them to estimates from other commercial moving services.

Consider factors like the amount of time and the amount of materials estimated. Expect estimates to fall within a reasonable range of each other. A good estimate should be no higher - or lower - than 10 percent of the final cost of the move.

In the next part of our series ‘Guide to Office Relocation’ - Part 6 we will go through the pre-move walkthrough and relocating special items.

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